Operations Department

• Manages all field activities, service delivery, and technicians.
• Operations Manager / Director of Operations
• Service Team Leaders / Supervisors
• Pest Control Technicians / Service Specialists

Sales & Marketing Department

• Responsible for acquiring new customers and promoting services.
• Sales Manager / Director of Sales & Marketing
• Sales Representatives
• Marketing Coordinator

Customer Service Department

• Handles customer inquiries, scheduling, and support.
• Customer Service Manager
• Customer Service Representatives
• Scheduler / Dispatcher (Often integrated with CS or Operations)

Administration & Finance Department

• Manages company finances, human resources, and general administration.
• Administrative Manager / Office Manager
• Accountant / Finance Manager
• HR Specialist / Administrator
• Administrative Assistant

Technical & Training Department

• Provides technical expertise, training for technicians, and regulatory compliance.
• Technical Director / Manager
• Trainer